Team Rooter technician went out because customers were hearing noises in the pipes and the drains were clogged. Once tech went out he had to dig down approximately 3 feet down in front of the home to install a clean out. After clean out was installed they snaked the line from there so it would start draining. After snaking the line they ran a hydrojetter and a camera to inspect the rest of the line.All work comes with 25 year warranty.