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Emergency Plumbing Guide: How to Shut Off Water, Gas, and Water Heaters

In an emergency, knowing how to quickly shut off your home’s water and gas can help prevent serious damage and keep everyone safe. 

How to Shut Off Your Water Heater in an Emergency

Turning off your water heater is essential in emergencies involving leaks, overheating, or flooding. Follow these simple steps:

1. Locate the Water Heater

You’ll usually find your water heater in a garage, basement, or utility closet.

2. Find the Water Heater Shut-Off Valve

Look for a lever or round valve near the pipes connected to the heater.

3. Turn Off the Valve

For lever-style valves, turn the handle 90 degrees (a quarter turn). For round valves, twist it clockwise until it stops.

 

Important: If you smell gas or suspect a gas leak, do not try to turn off the valve yourself. Evacuate immediately and contact emergency services.

How to Shut Off the Main Gas Line to Your Home

If you smell gas or suspect a leak, quickly shut off the main gas line and seek assistance.

1. Locate the Main Gas Valve

You can find the main gas valve near your gas meter, which is usually outside or in a utility area.

2. Turn the Gas Valve Off

Using a wrench, turn the valve a quarter turn until it’s perpendicular to the pipe. This action stops the gas flow.

Warning: Gas leaks are dangerous. If you suspect a gas leak, evacuate immediately and call emergency services. Do not attempt to shut off the valve if you feel unsafe.

How to Shut Off a Tankless Water Heater

If you have a tankless water heater, here’s how to turn it off safely:

1. Locate the Shut-Off Valve

This valve is typically on the pipes leading to your tankless heater.

2. Turn the Valve Off

Turn the lever 90 degrees or twist a round valve clockwise to stop water flow to the heater.

While tankless water heaters don’t store hot water, shutting off the flow is still important in an emergency.

How to Shut Off the Main Water Line to Your House

If a pipe bursts, there’s major flooding, or you need to stop all water flow, shutting off the main water line is the best solution.

1. Find the Main Water Shut-Off Valve

The main water valve is often near your water meter, either outside the house or in the basement.

2. Turn Off the Main Valve

Rotate the valve lever 90 degrees or twist a round valve clockwise until it’s fully shut. This stops water flow to your entire home, which can prevent extensive water damage.

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